Shipping Policy

1. Shipping Policy

At Sports Accessories, we strive to ensure the timely and efficient delivery of your orders. Please review our shipping policy below for details on processing, delivery, and other important shipping information.

1.1 Order Processing

  • Orders are processed within 1-2 business days from the date of purchase.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Once your order is processed, you will receive a confirmation email with tracking details.

1.2 Shipping Methods & Delivery Time We offer multiple shipping options to meet your needs:

  • Standard Shipping: Delivery within 5-7 business days.
  • Express Shipping: Delivery within 2-4 business days.
  • Same-Day Delivery: Available for select locations and orders placed before 12 PM.
  • Shipping timelines are estimates and may vary due to unforeseen circumstances such as weather conditions, courier delays, or high-demand periods.
  • 1.3 Shipping Charges
  • Shipping charges are calculated based on the weight of the package and the delivery location.
  • Free shipping may be available on orders above a certain value, as specified on our website.
  • Additional charges may apply for express or same-day delivery services.

1.4 International Shipping

  • Currently, we only ship within India. International shipping options will be updated as they become available.
  • Any import duties, taxes, or customs charges applicable in the destination country are the buyer’s responsibility.

1.5 Address and Delivery Information

  • Customers must provide accurate shipping details at checkout.
  • If an incorrect address is provided, Sports Accessories is not responsible for lost or undelivered packages.
  • If a package is returned due to an incorrect address, additional shipping fees may apply for re-delivery.

1.6 Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.
  • Customers can track their orders on the courier partner’s website.
  • In case of delays or issues with tracking, contact our support team at support@sportsaccessoires.com.

1.7 Damaged or Lost Shipments

  • If your order is damaged during transit, please contact us within 48 hours of receiving the package.
  • In case of lost shipments, we will work with the courier company to resolve the issue.
  • A replacement or refund will be provided based on our investigation.

2. Cancellation Policy

2.1 Order Cancellation by Customer

  • Orders can be canceled within 12 hours of placement by contacting our support team.
  • If the order has already been shipped, cancellation is not possible. However, you may initiate a return after delivery.

2.2 Order Cancellation by Sports Accessories

  • We reserve the right to cancel an order in the following cases:
  • Unavailability of the product.
  • Payment failure or incomplete payment details.
  • Fraudulent transactions suspected.
  • Errors in product pricing or description.

2.3 Refund for Canceled Orders

  • If an order is canceled before shipping, the refund will be processed within 5-7 business days.
  • Refunds will be credited to the original payment method.
  • Processing times may vary depending on your bank or payment provider.

For further queries, contact us at:

  • Email: support@sportsaccessoires.com
  • Phone: +91 7894064349
  • Address: 1193, 22nd Cross Rd, above SBI Bank, near HSR Club, 3rd Sector, HSR Layout, Bengaluru, Karnataka, 560102.